FAQ - Frequently Asked Questions

FAQ - Everything you want to know about Culla di Teby nappies

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FAQ - Features of the nappy

FAQ - Culla di Teby cloth nappy

1. 1. How many CULLA DI TEBY nappies will I need?

We suggest you to buy from 3 to 6 pants and from 12 to 18 inserts for each size. Depending on the use you will have, you will need more or less pants and absorbent pads. If you will decide to use CULLA DI TEBY cloth nappies every day from the birth of your baby until the age of the potty, you will need:

– Pants: 6 Small + 5 Medium + 4 Large

– Absorbent Pads: 18 Small + 18 Large

Have a look to our kits, you will find a solution for the part-time use too. Or compose your own kit!

And remember that even using cloth nappies only during weekends is good for the skin of your child and for the environment!

2. Where are CULLA DI TEBY nappies produced?

CULLA DI TEBY nappies are 100% made in Italy; they are projected, realized, tested and marketed in Italy.

We decided to have the manufacture in Italy in order to prefer the quality of the product, work and environment. Thanks to the current strict quality laws in our country and to the choice of using certified fabrics you will be always sure of buying a product that is safe for the skin of your baby; you will be sure that Italian artisans producing our nappies are qualified and competent and they have working conditions that in other countries do not even exist; and more, our nappies should do only few kilometres to arrive to the changing table of your nursery, producing in this way the less Co2 as possible.

3. What does it mean warranty of Oeko Tex standard 100 fabrics’?

Oeko Tex represents an international control system testing fabrics in order to exclude the presence of toxic substances and to verify that the product is safe for the wearer’s health. The textiles used to produce CULLA DI TEBY nappies are in Class 1, the highest in quality standards because thought for textile products destined to children up to three years old.

4. In how many sizes are CULLA DI TEBY cloth nappies available?

We chose to produce our pants in three sizes to warrant the perfect wearability of the nappy, to avoid having newborns wearing too large nappies or bigger children too little ones.

The size depends from the weight of the baby.

  • Small size pants 2,5 – 5 kg, it is perfect for newborns.
  • Medium size pants 5 – 11 kg, to be used for infants born already around 4 kg or for children between 3 and 14 months about.
  • Large size pants 9 – 15 kg, to be used between 10 and 30 months about, most children will leave the diaper with this size.
  • XL size 12 + kg, to be used for children over the 10 months and they have of 80 percentile of increase; or older than 24-30 months who need to use a washable diaper.

The sizes division based on the baby’s weight is only an indication; every mum perfectly knows the body size of her own child.

5. What is the wearability of CULLA DI TEBY pants?

CULLA DI TEBY pants have been designed to be very soft and adaptable to children’s different body sizes. The division based on the weight will help you in the choice but every mother perfectly knows the body size of her baby and can imagine that for tall and slim babies, pants will be a bit larger and, instead, for chubbier babies maybe it will be necessary a more comfortable size.

6. What are the sizes of CULLA DI TEBY inserts?

Our washable absorbent pads come in two sizes: Small for Small size pants and Large to be used both with Medium, Large and XL size pants.

Swim inserts and disposable absorbent pads only come in one size.

7. Can I use cloth nappies outside home or on holyday?

Sure! You can use CULLA DI TEBY cloth nappies outside home and on holyday. For your daily walks it will be enough to take with you some washable absorbent pads for the change and when it is dirty just put it in your wet bag; when you will come back home it will be enough to put it with the other used absorbent pads waiting for the laundry. If you prefer you can use our disposable absorbent pads, they are perfect for your holydays when you cannot use the washing machine! And if you go to the seaside… do not forget our Swim inserts!

8. How have I to place in Teby absorbent inserts in the cradle?

Let the absorbent slip inside the cradle, once inserted pull the shorter extremities to have it perfectly “blocked” in the cradle, then, with one hand, press it on the bottom of the cradle and, with the other, pull upward the barriers around the thighs. Make a try, if the absorbent pad has been accurately placed in, when lifting and shaking gently the nappy, the insert must not move.

To place in Swim absorbent pad in Small size pants, fold one side giving it a shape that fits the size of the cradle. The disposable absorbent pad has only one size so it is right it is thicker in Small size pants and a bit looser in Medium, Large and XL size pants.

9. How have I to attach and detach the cradle?

To correctly attach the cradle to pants it will be enough that you follow the colour of buttons. To detach it, our suggestion is to be careful and detach buttons handling them carefully using your fingertips without pulling the fabric. Do not grab and pull directly the textile, it could be damaged.

10. How often have I to change the nappy? Will I have to do it more often comparing with a traditional disposable nappy?

All nappies, both traditional disposable diapers and cloth nappies should be changed approximately every 3 hours. With CULLA DI TEBY cloth nappies you can change your baby every 2 – 4 hours. You will not have to double the number of changes because normally 1 – 2 more per day are enough. Newborns feeding to the breast evacuate more often but as long as your baby will grow you will have to change him less often.

11. What are the differences between CULLA DI TEBY cloth nappies and the other brands on the market?

There are many features making unique CULLA DI TEBY nappies, these are just some of those:

  • Pants are soft and transpiring because they are made of cotton.
  • The four sizes allows you to use them from the birth of the baby until the moment of the potty
  • We made the part in PUL as small as possible.
  • The parts around the thighs and around the waist are extremely soft and adaptable to the movements of the baby.
  • There are neither buttons touching the skin nor rubber bands touching the baby’s waist.
  • It is a hybrid nappy, namely, it transforms according to your needs.
  • The back latch leaves free the baby’s tummy.
  • They are easy to be worn because they do not require to be folded in a particular way.
  • Easy to be washed and quickly drying because made using transpiring textiles.
  • Manufactured using certified fabrics.
  • … And above all… they are produced in Italy!

12. How have I to wash CULLA DI TEBY cloth nappies?

If pants are not soiled you can just detach the cradle and rinse it with a jet of water and a bit of soap.

All parts of Teby nappies are washable at 40° using the synthetic cycle of your washing machine (because it is more delicate with cotton), the washable absorbent pad up to 60°, but remember that washing at 40° is enough.

Last, please do not use cleaning or antibacterial products containing alcohol, solvents, brighteners or abrasive detergents (as bleach, for example) and softener, they can damage seriously Teby nappies, in particular the cradle. Run the spin cycle at a maximum speed of 1000 rpm.

Choose ecological soaps; look for the right amount to be used by checking the manufacturer instructions. If you would, you could use from time to time a spoon of bicarbonate to raise your soap washing power; if you want to whiten only the absorbent pads we suggest you to use the percarbonate. Every month wash once only the absorbent pads at 60°.

13. Where can I stock dirty nappies before washing them?

You can put nappies that are dirty of pee only and those pre-processed in a plastic bin with a lid but remember not to close it hermetically. We suggest plastic because it is easier to be cleaned and this should be done every time you will empty the content. A fantastic solution to eliminate bad smells is to prepare a spray bottle with a solution of water, bicarbonate and white vinegar (there will be a little bubbling reaction), spray the solution on the inside of your bin, let it work and then, after one hour, rinse with water. When the bin is empty leave it opened and let air circulate inside.

14. How can I dry CULLA DI TEBY nappies?

Teby nappies have been thought to dry quickly. The more ecological and safer way to dry them is surely to lay them in the sun and in the open air. But, when the weather is bad, you can put absorbent pads and nappies in the dryer machine not using too much heat (use the delicate or synthetic cycle). But always remember to detach the cradle because it does not go into the dryer machine! And what if I have no dryer machine? Do not worry, detach the cradle and place the absorbent pads and the external nappies near the heater. If you can hang them above a radiator, the problem has been solved! They will dry very rapidly and it will not be even necessary to turn on the dryer machine!

15. How have I to wash Teby nappies in case of poo?

If your little one has made some poo, remove most of it by throwing it down the toilet; then with the help of a jet of cold water (use always cold water to pre-process!) quickly rinse and rub a bar of soap for washing directly on the absorbent pad, put it in the nappy bin until the moment of the laundry (we recommend washing them at most every two days). We suggest you to buy bars of pure soap for washing, preferring brands you can find in supermarkets of biological products.

16. Have I to wash CULLA DI TEBY cloth nappies separately from the rest of my linen?

No, you can wash everything at the same time under the condition you have removed most of the poo from the nappy. In this way you will optimize your laundries!

17. My absorbent inserts have some rings, how can I remove them?

Usually, rings appear when pee has dried away, this because they are not often washed or because they are not pre-processed when there is some poo. But if you have followed all our washing suggestions, you can try these solutions:

When you only wash the absorbent pads try to use the percarbonate or put in a little basin full of cold water a bit of AMUCHINA solution, the one you use to sanitize your pacifiers, plunge absorbent pads for a couple of hours (do not do this operation with the cradle or pants) and then do your laundry as usual or use a bit of gentle bleach. But remember that the use of bleach and AMUCHINA causes an accelerated ageing of textiles, so do these operations just a few times.

18. My nappies have a strange smell, they do not seem clean.

Check if you have followed all our instructions for washing and stocking them.

Remember that the urine of every baby has a particular smell depending on what he ate, on hot or cold temperatures, on what medicines he is taking, on teeth coming out or even when a cold is coming. You will learn to understand these changes on instinct! But if after an accurate washing there is still a bad smell, try to use these tips: be sure you are using enough soap.

Put a spoonful of bicarbonate in the drum of the washing machine or use some percarbonate that while brightening gives back oxygen to fabrics. Have an intensive rinse. Dry them always in the sun or, at least, in a place where air can circulate well. If you dry them in the dryer machine, when the cycle is finished, take immediately the laundry out of it and let it stay in the open air for some hours. If this is not enough, try to sanitize your nappies, have a look to the following topic.

19. It seems to me that my CULLA DI TEBY nappy leaks too often, what have I to do?

When using cloth nappies it can happen to have sometimes some little leakages but if the nappy was correctly worn following our instructions, the baby has just been changed and the absorbent pad chosen is correct, it is necessary to check the cradle has not been damaged by some internal fabric consumption, if so, it will be necessary to substitute it.

If the problem is not in the cradle, you have to check the absorbent pads absorbency.

To verify it, it will be enough to let flow a trickle of water on the surface of the absorbent pad, even just a bit is enough. If the water does not penetrate in textiles but forms pearls on their surface, this means that the insert got waxed and lost its absorbency power. This can happen because of different reasons: creams, softeners, too much soap or the water is too hard. Don’t worry, you could “reactivate” your absorbent pads following these instructions:

Do a washing cycle at 60° using just a little soap and then two more with no soap at all.

If in your house the water is very hard, you can use a glass of white vinegar in the drum of the washing machine, or if you can use a water softener, this will allow you, among the other things, to use less soap and have your linen always soft!

Another tip is to place the diaper slightly towards the belly button for little boys (covering in that way the pee-pee) and towards the back for girls… Always remember to pull outside the little internal barriers.

20. The fabric around the waist became wrinkled, is it normal?

It is normal that textile around the waist became a little wrinkled, you will see that when worn folds will smooth.

21. Velcro does not close properly any more, what do I have to do?

Always remember to close Velcro when you wash your nappies and from time to time, using a comb, remove possible hairs from the Velcro itself.

FAQ - Washing Culla di Teby nappies

FAQ - Washing Nappie

FAQ - Hygiene of the cloth nappy

FAQ - Hygiene

22. My baby has got some diarrhoea, how can I use CULLA DI TEBY nappies?

In case of infections and liquid poo (due to a form of diarrhoea and not to the fact the baby is feeding to the breast, in this case it is normal that poo is slightly liquid), our advice is, just for those few days, to use our pants together with CULLA DI TEBY disposable inserts. If you want to sanitize your cloth nappies, take your washable inserts and do one of this operations (but not all together!):

Put a bit of Amuchina solution (the product you use to sterilize your pacifiers) in a little basin full of water, immerse the absorbent pads there for a couple of hours and then wash them in the washing machine as usual (do not do this operation with the cradle and pants).

  • Use a bit of gentle bleach during the washing, follow the manufacturer instructions.
  • Wash at 95°
  • Iron your absorbent pads but only on the bamboo side.
  • Let boil your absorbent pads for 20 minutes in a pot of boiling water.


23. Can I use creams for irritated baby’s butt with CULLA DI TEBY cloth nappies?

You will see that by using cloth nappies your baby will have far fewer skin rashes. But sometimes it will be necessary to use some cream, in that case use a veil of nappy liner or pre-process the ‘creamed’ nappy as you would do with poo. Creams tend to wax textiles and to block their absorbency, if it happens have a look to the section “how to give back absorbency”.

24. My baby has often diaper dermatitis; can I use CULLA DI TEBY cloth nappies?

If the skin of your baby’s butt has become red it is better to use cloth nappies because in those cases a fabric is the best thing to be put in contact with the skin of your child. Every skin “likes” different textiles, it is for this reason that with one Teby absorbent pad you can choose between two solutions: the bamboo micro sponge, that is a natural fabric, and the micro fleece, that gives a “dry effect”. Moreover, changing often the nappy will considerably lessen problems due to dermatitis.

25. What kind of textiles are in contact with the skin of my baby?

By using CULLA DI TEBY cloth nappies, the skin of your baby will be touched by a soft jersey made of cotton, by the textile part of the PUL and by the soft little barriers. With the washable inserts, your baby will touch the bamboo micro sponge or the micro fleece, both Oeko Tex standard 100 class I certified fabrics.

What if I have other questions?

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Informativa sul trattamento dei dati personali Art. 13 Regolamento (UE) 2016/679 del Parlamento Europeo e del Consiglio Europeo Steinmann & Co sas, con sede legale in Camparada (MB), via Cappelletta 46, Partita IVA n. 07472630966 (di seguito la “Società” o il “Titolare”), titolare del trattamento dei dati personali, fornisce qui di seguito l’informativa privacy ai sensi dell’art. 13 del Regolamento (UE) 2016/679 (di seguito “GDPR”), agli interessati (di seguito gli “Interessati”). La Società, in qualità di titolare del trattamento si impegna a tutelare la riservatezza e i diritti dell’Interessato e, secondo i principi dettati dalle norme citate, il trattamento dei dati forniti sarà improntato ai principi di correttezza, liceità e trasparenza. 1. FINALITA’ DEL TRATTAMENTO I dati personali degli Interessati saranno trattati dalla Società per le seguenti finalità di trattamento: A) svolgere tutte le attività amministrative, contabili e fiscali correlate alla finalità di vendita di prodotti richiesti espressamente dagli interessati che precede nonché rispettare le disposizioni di leggi e regolamenti, nazionali ed esteri, oppure eseguire un ordine dell’autorità giudiziaria o di altre autorità alle quali il Titolare è soggetto; B) esercitare i diritti del Titolare con particolare riferimento a quello di difesa in giudizio. I dati personali che sono necessari per il perseguimento delle finalità di trattamento descritte alle lettere a) e b) sono tutti quelli indicati all’interno del modulo di registrazione. d) svolgere attività di marketing di vario tipo, inclusa la promozione di prodotti, servizi, distribuzione di materiale a carattere informativo, pubblicitario e promozionale, eventi, invio di newsletter e pubblicazioni; e) svolgere analisi – attraverso un processo automatizzato – volte a determinare il profilo dell’Interessato per adeguare le attività di marketing alle esigenze dell’Interessato; Il conferimento dei dati per le finalità di cui alle lettere a) b) e c) è facoltativo, tuttavia, il mancato conferimento dei dati e/o l’eventuale espresso rifiuto al trattamento comporterà l'impossibilità per il Titolare di dare seguito ai servizi richiesti. Il trattamento è lecito in quanto effettuato per l’adempimento di obblighi precontrattuali e contrattuali, il rispetto di disposizioni di leggi e regolamenti e l’esercizio dei diritti del Titolare. Il conferimento dei dati per le finalità di cui alle lettere d) e e) è facoltativo, tuttavia, un eventuale rifiuto a conferirli determinerà esclusivamente l’impossibilità per il Titolare di porre in essere le attività ivi indicate. L’Interessato potrà inoltre revocare il proprio consenso in qualsiasi momento, con la stessa facilità con la quale lo ha conferito. 2. MODALITA’ DEL TRATTAMENTO II trattamento dei dati è effettuato in modalità elettronica e/o cartacea, mediante registrazione, elaborazione, archiviazione e trasmissione dei dati, anche con ausilio di strumenti informatici. Gli strumenti e i supporti utilizzati nell’ambito dello svolgimento delle attività di trattamento sono idonei a garantire la sicurezza e la riservatezza dei dati. Nello svolgimento delle attività di trattamento, la Società si impegna a: • assicurare l’esattezza e l’aggiornamento dei dati trattati, e recepire prontamente eventuali rettifiche e/o integrazioni richieste dall’Interessato; • adottare misure di sicurezza idonee a garantire un’adeguata protezione dei dati, in considerazione dei potenziali impatti che il trattamento comporta sui diritti e le libertà fondamentali dell’Interessato; • notificare all’Interessato, nei tempi e nelle casistiche previste dalla normativa cogente, eventuali violazioni dei dati personali; • garantire la conformità delle operazioni di trattamento alle applicabili disposizioni di legge. 3. COMUNICAZIONE E DIFFUSIONE DEI DATI Ferme restando le comunicazioni eseguite in adempimento di obblighi di legge, i dati personali dell’Interessato potranno essere conosciuti, oltre che dal Titolare, da: · dipendenti e collaboratori del Titolare in qualità di addetti autorizzati al trattamento dei dati (“Incaricati”); · consulenti amministrativo/contabili; · autorità in genere, amministrazioni, enti e organismi pubblici, sia nazionali che esteri; · i dati non verranno ceduti a società terze esclusivamente per le finalità sopra elencate secondo gli eventuali consensi prestati dall’Interessato. I dati personali non sono soggetti a diffusione. 4. TRASFERIMENTI ALL’ESTERO I dati personali verranno archiviati ed elaborati all’interno dell'Unione europea. In caso di eventuali trattamenti di dati personali al di fuori dell’Unione Europea gli stessi avverranno unicamente previa adozione di adeguate garanzie, come previsto dalla normativa cogente. 5. POLITICA IN MATERIA DI CONSERVAZIONE DEI DATI La Società conserva nei propri sistemi i dati personali in una forma che consenta l’identificazione degli interessati secondo i seguenti criteri: · per un arco di tempo non superiore al conseguimento delle finalità per le quali sono trattate, qualora non diversamente previsto da obblighi normativi o contrattuali; · per ottemperare a specifici obblighi normativi o contrattuali; · qualora applicabile e legittimo, fino ad eventuale richiesta di cancellazione da parte dell’interessato. 6. DIRITTI DELL’INTERESSATO L’Interessato può far valere i propri diritti, riconosciuti dalla normativa cogente e in particolare dagli artt. da 15 a 22 del GDPR, quali: · Diritto di accesso: diritto di ottenere dal Titolare la conferma che sia o meno in corso un trattamento di dati personali e, in tal caso, di ottenere l’accesso ai dati personali e a ulteriori informazioni su origine, finalità, categorie di dati trattati, destinatari di comunicazione e/o trasferimento dei dati, ecc. · Diritto di rettifica: diritto di ottenere dal Titolare la rettifica dei dati personali inesatti senza ingiustificato ritardo, nonché l’integrazione dei dati personali incompleti, anche fornendo una dichiarazione integrativa. · Diritto alla cancellazione: diritto di ottenere dal Titolare la cancellazione dei dati personali senza ingiustificato ritardo nel caso in cui: · i dati personali non siano più necessari rispetto alle finalità del trattamento; · il consenso su cui si basa il trattamento sia stato revocato e non sussista altro fondamento giuridico per il trattamento; · i dati personali siano stati trattati illecitamente; · i dati personali debbano essere cancellati per adempiere un obbligo legale. · Diritto di opposizione al trattamento: diritto di opporsi in qualsiasi momento al trattamento dei dati personali che hanno come base giuridica un interesse legittimo del Titolare. · Diritto di limitazione di trattamento: diritto di ottenere dal Titolare la limitazione del trattamento, nei casi in cui sia contestata l’esattezza dei dati personali (per il periodo necessario al Titolare per verificare l’esattezza di tali dati personali), se il trattamento è illecito e l’Interessato si è opposto al trattamento, se i dati personali sono necessari all’Interessato per l’accertamento, l’esercizio o la difesa di un diritto in sede giudiziaria, se a seguito dell’opposizione al trattamento l’Interessato è in attesa della verifica circa la prevalenza o meno del legittimo interesse del Titolare. · Diritto di non essere sottoposto a decisioni automatizzate: diritto di ottenere dal Titolare di non essere sottoposto a decisioni basate unicamente sul trattamento automatizzato, inclusa la profilazione, che producano effetti giuridici che riguardino l’Interessato o che incidano significativamente sulla sua persona, salvo che tali decisioni siano necessarie per la conclusione o l’esecuzione di un contratto o si basino sul consenso prestato dall’Interessato. · Diritto di proporre reclamo a un’autorità di controllo: fatto salvo ogni altro ricorso amministrativo o giurisdizionale, l'Interessato che ritenga che il trattamento che lo riguarda violi il GDPR ha il diritto di proporre reclamo a un'autorità di controllo. Al fine dell’esercizio dei diritti previsti dal GDPR, l’Interessato potrà: (i) inoltrare le sue richieste al Titolare, collegandosi al https://teby.it/contatti/ o contattando il Servizio Consumatori al numero 3203433606 (Lun.-Ven. dalle 9.30 alle 15.30); (ii) o in alternativa contattare il Titolare al seguente indirizzo: Steinmann & Co sas Via Cappelletta 46 20857 Camparada (MB) indicando nell’oggetto “Privacy”.